| Just the other day a
funding source received a call from a business owner who was very
angry with his bank because the bank declined his loan application
even though he has been a customer about ten years and has conducted
almost all of his business with this particular bank for the past
six years. Throughout those years, during his relationship with
the bank, the tellers often asked him if he needed a business
loan. Even the branch manager told him on more than one occasion
that he could always count on the bank for a loan if he needed
it. Well, what happened?
Frankly, this isn't uncommon and the bank isn’t uncharacteristically
mean to this particular customer. However, it is no consolation
for the business owner who is faced with a considerable growth
opportunity, but is insufficiently capitalized.
In the old days, when business owners needed money, they simply
went to their local banks or to family and friends. Back then,
banks basically granted loans based on a customer’s relationship
or on a simple recommendation. Loan rates were generally homogenous
from one bank to another regardless of locale. Families and friends
lent money based on promises that they will be repaid. Not anymore.
If you have been around at all for any amount of time, not just
in business, if you have been following the recent developments
in the business community, you no doubt know that banks have stiffened
their requirements and lending rates now varies significantly
from one bank to another. In addition, people are not as liberal
as they once were with money, in no small part due to a fledgling
economy, increasing delinquencies, and corporate shenanigans.
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Today, there are literally thousands of factors, from
general factors to specialized niche market financiers
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Nevertheless, all is not lost. In fact, it is a mixed blessing
because much has been gained as a result. Individuals and businesses
have become more responsible and more cautious about going into
debt. They still receive funding albeit through alternative means
and sometimes, in conjunction with other bank financing. One such
alternative is accounts receivable funding also known as factoring.
Factoring is the sale of accounts receivable at a discount.
It is a method of financing used by businesses to raise capital
quickly and improve cash flow with less consideration for individual
credit and without creating debt. A business owner who under conventional
criteria would be ineligible for a bank loan might still qualify
for funding with a factor. Factoring is more flexible and readily
available than conventional lending.
A Factor is an individual or business that is engaged in the
buying of accounts receivable at a discount. Inherent in the factoring
process is the ability of the factor to take more risks. It may
surprise you to know that factoring is not a recent phenomenon.
It dates back centuries, and was the dominant form of commercial
finance in the American colonies. Nonetheless, recent factoring
practices and developments in earnest began in the textile industries
of the 1930s and have grown since then to include virtually all
industries.
Today, there are literally thousands of factors, from general
factors to specialized niche market financiers. Recently, even
banks and other cash rich corporations are increasingly participating
in the factoring trade in an effort to acquire some share of the
growing factoring market. Factoring brokers have joined the field
as well.
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Do not simply select a factor that is over-easy because
it could be sign of problems in the company itself and an indication
of how they handle everything else
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Most of the major factoring companies are either wholly owned
or subsidiaries of banks. Factoring brokers are individuals or
businesses that match clients with funding sources.
As a result of the Internet, where a business is physically located
is not as materially important as it once was. A business can
be funded, regardless of location.
What if you are considering or have already decided to factor
your accounts receivables, how in blaze’s name with so many
available choices, do you choose a factor that can best meet your
needs, one that understands and will complement your business,
one that you can grow with?
In its simplest form, there is a three-stage process to a factoring
relationship thus: the stage before an account is established,
during the relationship, and after the account is closed. Each
stage should be as trouble-free as possible. Although not exactly
in the order presented, the following are some basic questions
to ask prospective factors:
- What are the requirements and how do you apply?.
- Is there an application or set up fee?
- Are there any geographic restrictions?
- Does the factor work with businesses in your specific industry,
with similar characteristics, years in business, capital requirements,
and so on?
- Will you be required to commit to a term contract, if so,
for what period?
- What is the collateral requirement?
- Do they do recourse, non-recourse, both, and or other types
of factoring?
- How long have they been in business?
- Can they furnish references?
- How long will it take to set up an account?
- Is there a volume requirement? If so, what is the minimum
and maximum?
- What are their rates and fees?
- Would you have an option to pick and choose which invoices
to factor or would you be required to factor all invoices?
- Will your customers be contacted? If so, how and when?
- Are there any other fees such as for service, due-diligence,
account maintenance, field audits and so on?
- When you factor an invoice, how much is paid out to you?
- When are you paid?
- How are you paid?
- How will you know when your customer pays an invoice?
- Will you have direct access via telephone or Internet to
your account information?
- If there is a balance, when is it settled?
- What happens if an invoice is not paid?
- How flexible is the factor, and besides buying accounts receivables,
what other ancillary services do they provide?
- What are the conditions for terminating an account?
- What must happen after an account is closed?
The application process should be simple and easy. You should
not have to complete an inordinate amount of paperwork and be
required to provide enormous support documents, as you would with
a bank loan. Typically, factoring applications are between 1 and
4 pages long. Most factors would require some sort of support
documents to provide evidence of your business registration, ownership,
sales, and to declare that your accounts receivable is not pledged
or encumbered in any way to prevent it from being assigned.
Before you apply with a factor, you should know what their fees
are. Granted, most factors may not be able to give you a contractually
binding quote without having specific information called for on
an application, but they can at least give you general rates.
They should openly inform you of any upfront fees such as an application
or set up fee.
Some factors only work with businesses in particular industries
and in specific geographical locations. You need to know if the
factor you are considering works within your industry and with
companies of your characteristics such as years in business, history,
status etc.
Because of improved systems of communication and transport, majority
of factoring transactions today are conducted via the Internet,
telephone, and mail systems, with almost no physical contacts.
Therefore, where a company is located may not be materially relevant
in entering into a factoring relationship, especially if it is
within the same national boundary.
You should be wary of a factor that only deals with businesses
that are within its immediate market area because he may not be
sophisticated enough to deal with businesses outside its locale
and similar criteria may apply in relation to your customers,
thus limiting your factoring benefits and ability to grow.
If you are like most businesses, you probably want to factor
because of a temporary or short-term cash flow need. Therefore,
you would want to know the specific term requirements and the
conditions for terminating an agreement.
In a typical factoring agreement, the only collateral required
is the accounts receivable that is purchased. However, factors
usually secure their interests with blanket liens placed against
all receivables owned by a client because accounts receivables
are simply looked at as one aspect of a business asset. In some
cases, a client may be required to sign a personal guarantee against
non-payment and in promise not to commit fraud.
There are two major types of factoring – Recourse and non-recourse.
Recourse factoring requires a personal re-purchase guarantee by
the seller, who is ultimately responsible for unpaid, disputed,
and fraudulent invoices. With non-recourse factoring, the factor
assumes total risks provided the intended payer does not dispute
the validity of the invoice. Regardless of what type of factoring,
all agreements require a principal’s guarantee against committing
fraud.
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Would you entrust your accounts receivable management,
your customers, and in essence your business to a company whose
processes are prehistoric?
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Longevity has its advantages. You should want to deal with a
company that is stable, has been in business for a reasonable
length of time, and is willing to furnish verifiable references
if requested.
As with almost any service today, speed and convenience has become
the order of things. Therefore, how long it will take to set up
an account should be of primary importance. Speed will be even
more critical as to when you actually receive the funds you need
and how. In raising capital for commercial purposes, it can take
up to nine months such as in IPO offerings to receive initial
funds and as little as a few hours with factoring. You should
beware of offers for immediate funding that do not point out the
time it might take before your account is approved and actually
funded.
What good is a line of credit if you can’t access the funds
when you need it, and if it won’t meet your needs? None!
You must ascertain what the minimum and maximum limits are and
if it will serve your purpose. Most astute business managers use
factoring for urgent funding needs and as a back up financing
during times of rapid growth, development, or cash shortages.
Obviously, your invoices will be discounted based on the number
of days they are outstanding. Beyond that, you should establish
how much you will receive at initial funding and when you should
expect to receive it. You should also establish how your funds
will be disbursed, by wire transfer, check, or other methods?
Other than the auxiliary fees, actual costs of bank loans are
typically calculated as interest on an annual basis. With factoring
this is not so. Factoring fees are calculated as a discount off
the face value of each invoice and for a much shorter time than
a year, typically in days. In addition, there may be other fees
such as for service, due-diligence, account maintenance, and so
on. It will be wise to have all fees spelled out.
As you already know, factoring is the sale of accounts receivable
at a discount. It is not an avenue to dispose of bad debts. Consequently,
factors only buy valid and collectible invoices. It does not mean
that you must sell all your accounts receivables because you sign
an agreement to factor. However, a factor may make such stipulation,
and you have an option not to accept it. You should be able to
pick and choose which invoices to sell. You should not use factoring
as a hands-off substitute to managing your receivables.
How would a factor validate an invoice? Would they contact your
customers? If so, how and when? It is particularly important to
have clear answers because by allowing a factor to contact your
customers, you are in essence giving them permission and access
to speak to your customers on your behalf. How they treat your
customers will be directly reflected on you. You should at least
have a basic idea of how they work and prepare your customers
on what to expect. That way, you will make the process go much
smoothly. Of course, your customers may already be familiar with
factoring since most major businesses are.
With today’s advance technology, even in banking, customers
are increasingly able to monitor account activities via the Internet
and telephone. Similarly, majority of factoring transactions are
conducted this way. It is an irreversible trend and businesses
almost have only one choice in the matter --to modernize or be
extinct. Is the factor you are considering up to date with modern
technology? Do they give access to timely account information
or would you simply be the type of customer that is willing to
wait for whenever the information gets to you. Wouldn’t
you like to get information in a timely manner about what time
your customer pays an invoice, especially since your discount
rate depends on it? Wouldn’t you want to know in a timely
manner if an invoice is paid short and if there is a balance due,
when it will be paid? Of course, the answer is obvious.
One of the benefits of factoring is the ability to receive immediate
cash for invoices. It is like selling on credit but getting paid
C.O.D (Cash On Delivery). However, there is also the possibility
that an invoice may go unpaid. What happens then, if an invoice
is not paid? Who bears the burden? At what time is an invoice
considered past due? Is the factor of your choice flexible? Other
than buying of accounts receivables, what other ancillary services
do they provide? Would they advise you on accounts receivable
management, credit risks etc?
Unlike establishing a bank account, most factoring accounts are
intended to be short term. A factoring account must be mutually
beneficial or more accurately, it should benefit you. Therefore,
you should estimate how long you intend to maintain a factoring
account. You should also establish and understand the required
conditions that must be met or breached in order to terminate
an account. What form of notice is required and how must it be
delivered to consider it communicated.
You should ask these questions. You shouldn’t select a
factor simply because they are local, the first one you found,
or because their processes are over-easy. Too easy or too difficult
can both be problematic and indications of how a company handles
everything else. There should be a satisfactory medium. You should
not entrust your accounts receivable management, your customers,
and in essence, your business to a company whose processes are
prehistoric or irresponsible.
Although I have made all effort to include all possible questions
pertaining to the process to select a factor, you should not use
the questions or answers as a substitute for competent legal counsel
or other expert assistance. If legal advice or other expert assistance
is required, the services of a competent professional person should
be sought.
Selecting a factor would require some research to find the right
one for your business. Typically, it can take between one and
fourteen days to establish a factoring account. You should allow
sufficient time to make inquiries and undergo the application
process. Unless you have had prior factoring experience and or
are willing and able to do the necessary research, it is strongly
recommended that you employ the services of a trained broker or
other qualified intermediary to evaluate potential funding sources. |